Shipping policy

Shipping Policy

Processing time: Orders are processed within 1–3 business days after payment confirmation.

Delivery time: Standard international shipping takes between 7–20 business days depending on your location. Delays may occur due to customs clearance or carrier conditions beyond our control.

Tracking: A tracking number will be provided via email once your order has been shipped.

Free shipping: We offer free shipping on all orders.

Customs & duties: International orders may be subject to customs fees and import duties charged by your country. These charges are the responsibility of the customer and are not included in the product price.

Lost or stolen packages: EMPITI is not responsible for lost or stolen packages once confirmed delivered by the carrier. Please contact us at hello@empiti.com if you experience any issues.